In the unlikely event that you have any issues with your purchase please inform delivery driver. Alternatively email us at firstname.lastname@example.org and we will arrange pick up of the faulty item and will replace same.
Refunds for returned items will be credited by the same method used for the original payment. Once the goods have been returned to the warehouse and have been inspected, a refund will take place as quickly as possible.
If you wish to change or cancel an order please contact our Office via email or phone. You have the right to cancel up to two days before delivery. If after the goods have been delivered or have to be returned.
Refunds for cancellations will be credited by the same method used for the original payment and will take place as quickly as possible.
You have 14 days from date of delivery to notify Chillbagbeanbag.com if you wish to return goods. Returned goods, please ensure that the goods are in their original packaging and are in resalable condition and have not been in used.
Restocking & Collection charge will apply min. of €20 depending on size and location.
All Damages must be reported to Chillbagbeanbag.com within 14 days from date of delivery.
This Returns Policy is in accordance with the European Directive on Distance Selling (Directive 2011/83/EC). These terms do not affect your statutory rights.
For more information about your Rights online, see the Competition and Consumer Protection Commission’s website here: http://www.consumerhelp.ie/your-rights-online